Re: the Re: [buffyloveswillow] mail problems

[sbooth@xxxxxxxxxxxxxxxxxx]

On Wed, 13 Sep 2000 23:22:19 +0100, you wrote:

> > ==>Could I suggest that you check your settings and stop it.
> >
> > yes!
> > yes you can, can you also suggest what to change? 
> > seriously, i have been all over my outlook 2k setting and have no idea what
> > to change. ive clicked this and that but to no avail.
> > any ideas...
>
>
> I've checked the help fiules on a copy of Outlook 2000 we have at
> work and can't find any mention of a winmail.dat file anywhere.
>
> Maybe if you checked the Microsoft Knowledge base at
> www.microsoft.com you might be able to find some mention?


OK, I decided to take my own advice and checked the Knowledge
base myself (that's what you get for pissing off a techie, the
solution). I came accross this little gem ::


RTF Message Arrives Unformatted and with Attachment Named
Winmail.dat
If the message arrives without formatting or its attachment, but
it has an attachment named Winmail.dat, it's because you enabled
Rich Text format (RTF) for this recipient but their e-mail
program doesn't understand RTF. In the future, create the message
in plain text message format (or HTML if their e-mail program
supports it), and make sure you disable RTF format for this
recipient. For information about choosing a message format, see
Choose the Best Outlook 2000 Message Format for a Recipient.


Basically you have to make sure that you are sending mails in
plain text format only. Assuming that Outlook 2000 is the same
as Outlook 98 (the version I have at home) if you go to the tools
menu and select Options then select the Mail Format tab the top
part of the page is message format and has a drop down box. From
that select plain text. Also I believe that if you set up a
contacts record for the mailing list you and specify plain text
only mails for the list.

The page with the fix on is called "Fixing Problems Recipients
Have with Your Outlook 2000 Messages" and is at
http://officeupdate.microsoft.com/2000/articles/Olmsgfrmtprobs.htm

Have fun.

Stephen
--
Stephen Booth, Data Integration Specialist & Spoiler Slut
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